1. Information we collect
Depending on how you use HomeStageHub, we may collect information you provide when creating an account or profile, including your name, date of birth, ZIP code, budget range, phone number, email address and optional professional or social information.
We may also collect project materials you choose to upload, such as room photos, measurements, blueprints, drawings, reference images, project descriptions and messages; product selections and custom specifications; quote, order, delivery and sample-request information; and records associated with customer support.
When you use the website, basic technical and usage information may also be generated through cookies, logs or similar technologies, such as browser or device information, pages visited and interactions with the service.
2. How we use information
We may use information to provide and improve HomeStageHub; create and manage accounts; produce renderings and project work; prepare quotes; process and fulfill orders; coordinate builders, delivery and setup; communicate about projects, orders and support; prevent misuse; maintain security; and meet applicable business or legal obligations.
3. Payments
When payment services are available, payment transactions may be handled by third-party payment processors. Those providers may collect and process payment information under their own terms and privacy policies. HomeStageHub does not need your full payment-card credentials to be displayed in your project or product profile.
4. When information may be shared
Information may be shared with service providers and business partners only as reasonably needed to operate the service or fulfill your request—for example, technology providers, payment processors, furniture builders, delivery partners and professional advisers. Information may also be disclosed when required by law or when reasonably necessary to protect users, HomeStageHub or the integrity of the service.
5. Project files and custom designs
Your uploaded photos, plans, measurements and design references are used to support the projects and services you request. Please avoid uploading sensitive information that is not necessary for your project.
6. Cookies and site technology
HomeStageHub may use cookies or similar technologies that are necessary for sign-in, account functions, preferences, security, performance or measurement. Browser controls may allow you to limit some cookies, although disabling necessary technologies can affect site functionality.
7. Data security and retention
We use reasonable administrative and technical measures designed to protect information. No online service can guarantee absolute security. Information may be kept for as long as reasonably necessary to provide services, maintain business records, resolve disputes, protect the service and satisfy applicable obligations.
8. Your choices
You may contact us to ask about updating or correcting account information or to make a privacy-related request. Some information may need to be retained where required or reasonably necessary for legitimate business, security, transaction or legal purposes.
9. Children's privacy
HomeStageHub is intended for adult customers and is not designed for children under 13. We do not knowingly seek personal information from children under 13 through the service.
10. Third-party services and links
The website may connect to services or websites operated by other companies. Their privacy practices are governed by their own policies, and this policy does not control those third-party services.
11. Updates to this policy
We may update this Privacy Policy as HomeStageHub and its services evolve. The date above will be revised when the policy is updated.
12. Contact us
For privacy questions or requests, contact hello@homestagehub.com.